General Information

Entry into Australia

Unless you are an Australian or New Zealand citizen, you will need a visa to enter Australia. All other passport holders must apply for a visa before leaving home. Visit for more information.

Booking your travel to Melbourne

Melbourne Airport is serviced by several international airlines. Find out more.

On your arrival at Melbourne Airport

Please note that all food, plant and animal related material (such as feathers, skins or bone) must be declared on arrival and will be checked by officials. If in doubt, declare it. The process is usually very efficient, but failure to declare prohibited goods leads to severe penalties.

Transport from Melbourne Airport

Melbourne’s main airport is located approximately 30 minutes drive (24 km) from Melbourne CBD.

Airport transfers are readily available from the airport and there is a regular bus service straight to the city. If you have any problems you can visit the Information Desk located in both the International and Domestic terminals for help with transfers.

SkyBus runs express bus services every 10 minutes between Melbourne Airport and Melbourne CBD, operating all day, every day at a flat rate of $19.75 one-way. Service desks are located in each terminal. Skybus also provide direct services to St Kilda, Southbank, Docklands, Frankston and Peninsula and Western suburbs of Melbourne. Find out more and book.

Rideshare drivers pick up travellers from two locations: Qantas, International and Virgin Australia passengers from lane 3 of the forecourt; Jetstar, TigerAir, Rex or AirNorth passengers from level 2 inside the T4 Ground Transport Hub. A rideshare access fee of $4.48 inc GST applies per trip. Passengers can be dropped off anywhere along Departure Drive and the T4 Transport Hub drop off zone on level 1. This is the same for all the public drop off zones.

Taxi ranks are located across from the terminals. Melbourne CBD is approximately a 30 minute fare. The current Melbourne Airport access fee of $4.50 applies to all pick-ups from an airport taxi rank. The access fee is paid by the passenger to the taxi driver and is included in the taxi fare. There is no airport charge for drop off.

Rental Cars
Avis Rent a Car is offering its corporate rates to Conference delegates. Just call your local Avis office and request a quote giving reference number AWD Z994400.


The Melbourne Convention and Exhibition Centre (MCEC) have in place features to reduce barriers to persons with disabilities, promoting inclusion and participation for all. Features include: large clear signage throughout the centre; ramp access, wide entries, and automatic access doors; car park with 20 reserved access spaces; lift access to all levels, with double doors and multiple height handrails; seating options throughout foyer and common spaces; clearly marked disabled bathrooms on all levels; parent rooms; hearing loop system, with portable receive devices available; meeting room access via automatic doors, access buttons include symbol, braille and text.

Download the full accessibility features guide.

Special Requirements

Every effort will be made to ensure delegates with special needs are catered for. Should you require any specific assistance, or catering please give details required on your registration form.


Melbourne’s average temperature in April/May is 11-19°C with approximately 8 days of rain in the month.

Currency / Banking

The currency used is the Australian dollar. Banking hours are usually 0930 -1600hrs, Monday to Friday. Automatic Teller Machines are well spread throughout the Melbourne business district. International credit cards are accepted throughout the country's banks, most hotels and city stores.


Australia uses a 240 volt 50 cycle system with 3 pin flat plugs.

Goods and service tax

Goods and Services in Australia are subject to a 10% tax (GST). This tax is usually included in the price and if not, it is clearly stated. 
The Tourist Refund Scheme (TRS) enables travellers to claim a refund of the goods and Services Tax (GST) and wine equalisation tax (WET) paid on some goods bought in Australia. Visit the Australian Customs website for details about what you can claim and how.


Melbourne is +10 hours ahead of GMT in April/May.

Visitor information centres

Visitor information centres are staffed by friendly and professional people with extensive local knowledge.